Database maintenance
Resolved
May 11 at 12:17am AEST
We're scaling out our services back to normal capacity. We'll continue to monitor our new infrastructure over the next 24 hours however there should be minimal service interruptions. Thanks for hanging in there and safe skies
Affected services
Landing page
Crew Portal
QCommunity
API
Auto PIREP
Updated
May 11 at 12:13am AEST
The smartCARS issue has been resolved and error rates are starting to return to normal. Thanks for the patience on this one
Affected services
Landing page
Crew Portal
QCommunity
API
Auto PIREP
Updated
May 10 at 11:44pm AEST
A fix is in the process of being rolled out. smartCARS should be coming back online shortly
Affected services
Landing page
Crew Portal
QCommunity
API
Auto PIREP
Updated
May 10 at 11:22pm AEST
We've identified the issues relating to smartCARS. If you're in a position to hold off on submitting your flight. Once services are restored, you'll be able to submit
Affected services
Landing page
Crew Portal
QCommunity
API
Auto PIREP
Updated
May 10 at 11:14pm AEST
We're currently still having issues with smartCARS which we're in the process of resolving now
Affected services
Landing page
Crew Portal
QCommunity
API
Auto PIREP
Updated
May 10 at 10:59pm AEST
Crew centre has finished its migration and we're currently running internal testing to confirm integrity of systems
Affected services
Landing page
Crew Portal
QCommunity
API
Auto PIREP
Updated
May 10 at 10:47pm AEST
Crew centre has begun its migration
Affected services
Landing page
Crew Portal
QCommunity
API
Auto PIREP
Updated
May 10 at 10:46pm AEST
Community is been migrated successfully
Affected services
Landing page
Crew Portal
QCommunity
API
Auto PIREP
Updated
May 10 at 10:38pm AEST
We're about to start our migration. Services will start to go offline in the next few moments
Affected services
Landing page
Crew Portal
QCommunity
API
Auto PIREP
Updated
May 10 at 10:11pm AEST
We're slightly delayed in starting the cut over for our DB migration. We'll provide an update within the next 15 minutes
Affected services
Landing page
Crew Portal
QCommunity
API
Auto PIREP
Created
May 10 at 10:00pm AEST
We'll be changing over our Database infrastructure and during this time you'll still be able to continue tracking your flights, you just wont be able to submit or access any of our services. Once the maintenance is finished, you'll be able to submit PIREPs as normal
Affected services
Landing page
Crew Portal
QCommunity
API
Auto PIREP