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Maintenance

Database maintenance

May 10 at 10:00pm AEST  –  May 11 at 12:17am AEST
Affected services
Landing page
Crew Portal
QCommunity
Auto PIREP
API

Resolved
May 11 at 12:17am AEST

We're scaling out our services back to normal capacity. We'll continue to monitor our new infrastructure over the next 24 hours however there should be minimal service interruptions. Thanks for hanging in there and safe skies

Updated
May 11 at 12:13am AEST

The smartCARS issue has been resolved and error rates are starting to return to normal. Thanks for the patience on this one

Updated
May 10 at 11:44pm AEST

A fix is in the process of being rolled out. smartCARS should be coming back online shortly

Updated
May 10 at 11:22pm AEST

We've identified the issues relating to smartCARS. If you're in a position to hold off on submitting your flight. Once services are restored, you'll be able to submit

Updated
May 10 at 11:14pm AEST

We're currently still having issues with smartCARS which we're in the process of resolving now

Updated
May 10 at 10:59pm AEST

Crew centre has finished its migration and we're currently running internal testing to confirm integrity of systems

Updated
May 10 at 10:47pm AEST

Crew centre has begun its migration

Updated
May 10 at 10:46pm AEST

Community is been migrated successfully

Updated
May 10 at 10:38pm AEST

We're about to start our migration. Services will start to go offline in the next few moments

Updated
May 10 at 10:11pm AEST

We're slightly delayed in starting the cut over for our DB migration. We'll provide an update within the next 15 minutes

Created
May 10 at 10:00pm AEST

We'll be changing over our Database infrastructure and during this time you'll still be able to continue tracking your flights, you just wont be able to submit or access any of our services. Once the maintenance is finished, you'll be able to submit PIREPs as normal